August 17th, 2016 HADOA LUNCHEON

  • August 17, 2016
  • 11:30 AM - 1:00 PM
  • The Petroleum Club -1201 Louisiana, Houston, TX 77002 - 35th Floor

Registration


Registration is closed

 

 

 

 

AUGUST 17TH Luncheon

 “Royalty Owner Communication Training”

Many companies are struggling with the sheer volume of calls.  The various types of unique inquiries are challenging.  Unresolved complaints turn into lawsuits.  That is why special communication skills are needed.  This training is for anyone who come in contact with royalty and joint interest owners. 

Presented by:

GAIL BORDEN WITH BENCHMARK COMMUNICATIONS

Gail holds multiple coaching certifications in the field of Neuro Linguistic Programming.  She earned her journalism degree from the University of Texas at Austin. Gail's passion to understand how people can more effectively lead and communicate led her to pursue certifications in the field of Neuro Linguistics.

 

                             KEY POINTS:              

    • What’s at stake with your Royalty Owners — why they are so critical to your future
    • Common mistakes made when communicating with Royalty Owners
    • Creating an "experience" that is memorable and positive when you inter-act with Royalty Owners — even when your answer is not what they want to hear
    • Communicating at an emotional level — studies show emotions trump data when people make decisions
    • Communication "boxing" versus "aligning" - the choice is yours each time you interact with Royalty Owners
    • Language patterns that increase or decrease emotions
    • The role of trust and rapport in maintaining good Royalty Owner relation-ships
    • The elements of rapport and deep listening
        
   

NADOA - 1 Core Credit

ALTA  - CPLTA Point 

AAPL - 1 AAPL Credit

        

 Location

The Petroleum Club of Houston

35th Floor

1201 Louisiana Street

Houston, Texas 77002

 

http://hadoa.memberlodge.org/resources/Documents/Alternative%20Parking.pdf

Registration

http://www.hadoa.org/events.html

 Member $35.00, Non-Member $40.00 

 

Reservations and cancellations are accepted no later than 3:00 pm on Friday, August 15,2016 . 

For cancellations, contact Elisia McCall at  emccall@fmi.com or 713-579-6139.